Human Capital Manager, Operations At Phillips Outsourcing Services Nigeria Limited In Lagos

Phillips Outsourcing Limited is a leading outsourcing service provider in Nigeria committed to delivering qualitative, customised, and effective outsourcing solutions to their esteemed clients. 

Their innovative solutions have made them revered and renowned to be the go-to business partner for companies who want to scale-up and have a competitive edge in the market. 

With their workforce of highly skilled and experienced professionals, advanced technology and cost-effective mediums, their goal is to meet their client’s needs with precision.

We are recruiting to fill the position below:

Job Title: Human Capital Manager, Operations

Location: Lagos

Employment Type: Full-time

Industry: Insurance

Job Summary

Responsible for aligning business objectives with employees and management. The role holder serves as a consultant to management on human resource related issues and acts as an employee champion and change agent by developing integrated solutions and communicating such.

The objective is to tailor value added services to management and employees that reflect the objectives of the organization.

Responsibilities:

Carry out all activities (talent planning, acquisition, development and Management) in line with the agreed organizational structure.

Provide guidance and input on business unit restructures, workforce planning and succession planning.

Ensure all employees have a good understanding of the performance management system.

Provide day-to-day performance management guidance to line management (e.g. coaching, counseling, career development)

Carry out half year and year end performance appraisals companywide

Work with other stakeholders to complete the onboarding process for all new employees

Staff confirmation

Exit interviews

Conduct weekly meetings with respective business units.

Consult with line management, providing HR guidance when appropriate.

Analyze trends and metrics and develop policies and processes to aid continuous improving in the organization to enable it meet the set targets and objectives.

Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.

Run payroll and pay employees on agreed date as per policy accurately and in a compliant and timely manner.

Remittance of NHF, Payee Tax, Pension contributions etc. to the relevant authorities within the stipulated time.

Provide payroll information by answering questions and requests from staff

Manage and resolve issues relating to payroll production

Maintain employee confidence and protect payroll operations by keeping information confidential.

Manage the contract staff Payroll

Attend to disciplinary and grievance issues for complete resolution

Effectively identify and manage conflict to maintain a healthy work environment

Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Requirements:

Minimum of a Bachelor's Degree in Social Sciences, Humanities or related field.

An Advanced Degree (Maters or equivalent) would be an added advantage.

Minimum of five (5) years cognate work experience with at least two (2) years within a reputable and structured business environment, or multinational corporation.

Experience in two pillars of HCM – Training and Development and Talent Acquisition.

Membership with the Chartered Institute of Personnel Management (CIPM) or any international HR Professional body (such as CIPD, SHRM).

Knowledge of Human Resources Laws and regulations as well as Global Best Practices Working experience with the Balance Score Card Performance Management Tool.

Salary:

Negotiable.

Application Closing Date

4th July, 2024.

How to Apply

Interested and qualified candidates should send their CV to: recruitment@phillipsoutsourcing.net using the Job Title as the subject of the mail.